“Enjoy up to HK$650 Instant Discount at The Club” Terms and Conditions

1. Unless otherwise specified, the promotion applies to cardholders of Citi Credit Cards (except Citi Rewards UnionPay Card) issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”), who are also members of The Club (“Cardholder”). Club HKT Limited ("the Merchant") may reject an Eligible Card if its payment system cannot handle the Eligible Cards type. Please contact the Merchant for details.
2. Citibank and the Merchant will determine the eligibility of Cardholders to participate in this promotion as well as the transactions based on Citibank's and the Merchant’s records.
3. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to debit from the Cardholder’s Eligible Cards account the equivalent amount of the offer without prior notice.
4. Eligible Cards account of Cardholders must be valid and with good credit record during the Promotion Period and the fulfilment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
5. Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts and/or other documents in respect of the relevant transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
6. Unless otherwise specified, this promotion cannot be used in conjunction with other special promotions, discounts, The Club e-Voucher or promotional coupons, nor be transferred or exchanged for cash or other offers.
7. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the Merchant and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
8. Citibank shall not be responsible for any matters in relation to the related products or services provided by the Merchant and Merchant shall not be responsible for any matters in relation to the related products or services provided by the Citibank. The Merchant is solely responsible for all obligations and liabilities relating to products or services provided by the Merchant and Citibank is solely responsible for all obligations and liabilities relating to products or services provided by Citibank. Please contact the Merchant for details In relation to the Merchant’s products or services and contact Citibank in relation to Citibank’s products or services.
9. Availability of the offer is subject to offer or service availability, account status checking and final acceptance by Citibank and the Merchant at their absolute discretion. Photos, product specifications and prices are for reference only.
10. The promotion is subject to terms & conditions by Citibank and the Merchant (available at www.theclub.com.hk/en/terms-and-conditions.html). Citibank and the Merchant reserve the right to amend the terms & conditions without prior notice. All matters and disputes are subject to the final decision of Citibank and the Merchant.
11. In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.
12. The promotion period is from September 11, 2023 to November 30, 2023, both dates inclusive, and is extended from December 1, 2023 to December 31, 2023, both dates inclusive or in accordance to Clause 14 when the quota has been used up, whichever is earlier (collectively "Promotion Period"). All Eligible Transactions (based on transaction dates, as defined in Clause 15) must be conducted during the Promotion Period.
13. The promotion is only applicable to the Merchant’s The Club’s Shopping & Rewards Platform (shop.theclub.com.hk) and The Club Mobile Application (collectively “The Club Online Platform”).
14. Subject to these Terms and Conditions, a Cardholder who meets the following conditions during the Promotion Period with an Eligible Card (“Eligible Cardholders”) is entitled to designated instant discount (the “Offer”):
    • Condition 1: Make an Eligible Transaction (as defined in Clause 15) with an Eligible Card on The Club Online Platform that equals to HK$6,000 or above but below HK$9,500 OR equals to HK$9,500 or above (as the case may be); and
    • Condition 2: Use the designated promo code “CITI1” or “CITI2” (as the case may be) as set out in the table below on the checkout page of The Club Online Platform:
    
    

    • Eligible Transaction Amount (HK$)	Instant Discount Amount (HK$)	Designated Promo Code	Promo Code Quota
      6,000 or above to below 9,500	200	CITI1	4,000
      9,500 or above	450	CITI2	6,250

    
    
    • Condition 3: If Eligible Cardholders have completed Condition 1 and Condition 2 as illustrated above and use “Spend Less with Clubpoints” function and/or The Club Cash Voucher on the checkout page of The Club Online Platform to offset the transaction, the final net transaction amount settled by the Eligible Cards must be no less than HK$3,000.
15. An "Eligible Transaction" (“Eligible Transaction”, also referred to as “Eligible Single Net Transaction” in other communications relating to this Offer; for the avoidance of doubt, the terms “Eligible Transaction” and “Eligible Single Net Transaction” have the same meanings when used in relation to this Offer) refers to a single order transaction after all applicable deductions provided by the Merchant. For the avoidance of doubt, an Eligible Transaction includes any value deducted through the use of “Spend Less with Clubpoints” function and/or The Club Cash Voucher as illustrated in Condition 3 of Clause 14, but excludes any unposted / falsified / invalid / cancelled / refunded and/or returned purchases, all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK), any value deducted through (i) the use of The Club Gift Card, (ii) rebate, (iii) use of any coupon code including but not limited to Club Shopping coupon and e-Voucher and (iv) other discount offer, shipping fee; or any other type of transaction as determined by Citibank and the Merchant from time to time. Split transactions are not accepted.
16. Only one promo code can be applied per Eligible Transaction. During the entire Promotion Period, each Eligible Cardholder can use each designated promo code ONCE only and subject to respective quota limitation available during the entire Promotion Period as such: promo code “CITI1” is limited to a total number of 4,000 quota and promo code “CITI2” is limited to a total number of 6,250 quota on a first-come-first-served basis while the quotas last. In the event that any quota has been used up, relevant notice may or may not be displayed on The Club Online Platform and the Offer shall be ended immediately without prior notice.
17. If an Eligible Cardholder requests a cancellation or refund (whether partial or in full) for any order to which the Offer has been applied and after such cancellation or refund (whether partial or in full), the final order amount is less than the Eligible Transaction Amount (i.e. HK$6,000/ HK$9,500, as the case may be), the entitlement to the HK$200/ HK$450 instant discount under the Offer shall be forfeited, and in such event the Merchant shall be entitled to first deduct from any refund to the Eligible Cardholders the corresponding value (i.e. HK$200/ HK$450, as the case may be) of instant discount applied.
18. No registration is required for the Offer.

“Citi Points Conversion to Clubpoints Offer - Earn up to 10,500 Bonus Clubpoints” (“Offer”) Terms and Conditions:

1. Citibank and Club HKT Limited (“The Club”) will determine the eligibility of Cardholders to participate in this promotion as well as the transactions based on Citibank's records.
2. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to debit from the Cardholder’s Card account the equivalent amount of the offers and The Club reserves the right to deduct from the Cardholder’s The Club account the equivalent amount of Clubpoints without prior notice.
3. Cardholders’ Card and The Club accounts must be valid and with good credit record during the Promotion Period and the fulfillment period to be eligible to receive the offer, otherwise Citibank and The Club reserves the right to forfeit the offer without prior notice.
4. Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts and/or other documents in respect of the Single Net Transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
5. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts, cash vouchers or promotional coupons, nor be transferred or exchanged for cash or other offers.
6. Citibank shall not be responsible for any matters in relation to the related products or services provided by The Club. The Club is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please contact The Club for details.
7. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by The Club and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
8. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and The Club at their absolute discretion. Photos, product specifications and prices are for reference only.
9. Citibank and The Club reserve the right to amend the terms & conditions without prior notice. All matters and disputes are subject to the final decision of Citibank and The Club.
10. In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.
11. This Offer is subject to Terms & Conditions by Citibank and The Club (https://www.theclub.com.hk/en/terms-and-conditions.html, https://www.theclub.com.hk/zh/earn/citi-points-conversion.html).
12. The promotion period is from now until December 31, 2023 (until 23:59) (“Promotion Period”).
13. Unless otherwise specified, this Offer only applies to principal cardholders of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA Card issued by Citibank (Hong Kong) Limited (“Citibank”) (“Designated Cards”), and Cardholders have to be The Club members (“Designated Cardholders”).
14. Offer is only applicable to The Club’s official website www.theclub.com.hk or mobile application (collectively “The Club Online Platform”).
15. During the Promotion Period, Designated Cardholders who make a successful Citi Points Conversion to 5,000 Clubpoints in one single conversion with Designated Cards (“Eligible Redemption”) at The Club Online Platform are entitled to extra 1,250 Clubpoints. The Clubpoints will be credited to the Cardholder’s The Club account instantly upon successful Eligible Redemption.
16. The Offer only applies to the first 1,500 Eligible Redemptions which completed the requirement as set out in Clause 15 on a first-come-first-served basis, while the quota lasts.
17. During the entire Promotion Period, each Designated Cardholders can enjoy the Offer eight times at most and only applicable to the first eight successful Eligible Redemptions. Each Designated Cardholders will be entitled to receive a maximum extra 10,000 Clubpoints regardless of whether one or more Designated Cards completed the Eligible Redemptions.
18. Designated Cardholders who (i) never make a successful Citi Points Conversion to Clubpoints between January 1, 2023 and August 31, 2023 and (ii) successfully make Eligible Redemption at The Club Online Platform for the first time during Promotion Period (“New Redeemers”), are entitled to extra 500 Clubpoints (“New Redeemers Offer”). New Redeemers Offer limited to the first 1,500 New Redeemers and the New Redeemers can be entitled to the New Redeemers Offer once during the entire Promotion Period on a first-come-first-served basis, while the quota lasts. The extra 500 Clubpoints will be credited to the New Redeemer’s The Club account within 4 to 6 weeks after the Promotion Period ended. The Club will determine the eligibility of New Redeemers to receive the offer based on its system’s records at its sole and absolute discretion.
19. For the avoidance of doubt, Designated Cardholders’ eligibility to earn the extra Clubpoints is based on each one-off conversion made by the Cardholders. Cardholders are not entitled to the extra Clubpoints under this offer by combining the amount of converted Clubpoints from: (i) different conversions within the same day; or (ii) different days during Promotion Period. For example, a Cardholder is not entitled to any extra Clubpoints under this offer if he/she converts 2,500 Clubpoints in any one day during Promotion Period and converts another 2,500 Clubpoints on the same day or another day during Promotion Period; subject to Clause 16, while a Cardholder who converts 5,000 Clubpoints in a single conversion on any day during Promotion Period will be entitled to 1,250 extra Clubpoints.
20. Designated Cardholders are required to maintain sufficient available Citi Points of equivalent value of 5,000 Clubpoints in their Designated Card accounts in order to complete the Eligible Redemption to enjoy the offer.
21. Citi Points Conversion to Clubpoints via The Club Online Platform is subject to other terms and conditions, please refer to “Citi Points Conversion to Clubpoints” Terms and Conditions for details.
22. The Club will determine the eligibility of Designated Cardholders to receive the offer based on its records at its sole and absolute discretion. Citibank and The Club reserve the right to any matters in relation to the offer fulfillment arrangement. For Clubpoints crediting issues, please contact The Club’s customer service hotline at (852) 183 3000.

“Clubpoints Usage” Terms and Conditions:

23. All benefits, amenities, offers, awards and services of The Club are subject to availability and may be changed at any time without notice. For more details, please call The Club’s service hotline at (852) 183 3000.

“Citi Points Conversion to Clubpoints” Terms and Conditions

1. Citi Points Conversion to Clubpoints Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Designated Cards"), and Cardholders have to be The Club members.
2. This Service is applicable to Cardholders’ Citi Points Conversion to Clubpoints (“Redemption”) via The Club’s official website www.theclub.com.hk or mobile application (“The Club Online Platform”).
3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Designated Cards and their mobile numbers registered with The Club (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Clubpoints and complete the Redemption under the Service.
4. Citibank and The Club are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of The Club’s Online Platform or system.
5. Each Cardholder can only perform Redemption once per day. The minimum amount of Clubpoints that can be converted under each Redemption is 500 Clubpoints. The maximum aggregate amount of Clubpoints that can be converted by the same The Club account per day is 5,000 Clubpoints. 20 Clubpoints is one unit; Cardholders can only choose to redeem in multiples of 20 Clubpoints. The Redemption is subject to the Cardholder’s available Citi Points in the Designated Card account. Clubpoints will be credited to the member’s The Club account instantly upon successful Redemption.
6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Designated Card account.
7. The Redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the Redemption rate displayed at The Club Online Platform at the time of Redemption.
8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Club in order to enjoy the Service. Citibank and The Club shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
10. Clubpoints are provided by The Club and governed by the terms and conditions of The Club. For details, please visit https://www.theclub.com.hk/en/terms-and-conditions.html