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Citibank Online

Upgraded and reimagined
to bring you a seamless digital banking experience






Online banking made easier for you

Manage your finances whenever, and wherever you are.

Citibank Online is now upgraded and improved to bring you a hassle-free digital banking experience. Managing your finances have never been easier, with more extensive banking features, we give you control over your finances and the ability to self-serve in real-time, at your convenience.

Key features at a glance

Consistent banking experience on your devices

Explore the updated features that offer a seamless banking experience on your mobile, tablet and desktop devices.

Exclusive offers curated for you

Get more out of Citi with personalized product and service offerings. Don’t miss out on exclusive offers just for you.

Securer QR Authentication

To authenticate online transaction and services with your Citi Mobile® App in registered device only. No more manual input of 6-digit SMS One-Time Password (OTP) .

Citibank Online

Redesigned for you to make banking easier and quicker so you spend less time banking with more time on your hands.

- A full list of all the available banking services on the menu to let you navigate easily

- You can manage all account settings and services under new “Settings & More”, including Personal Information, e-Statements, Cards & Accounts and Investment Declaration

Offers - latest Credit Card privileges
(For Credit Card customer)
Wealth - all Wealth Management-related functions e.g.,
Stock Services Mutual Fund
Currency Exchange / Trading Time Deposit
Payments for various Payments & Transfers e.g.,
FPS Transfers
Autopay Pay Citi Credit Cards, Bills & Loans
Connect with us - chat with your Relationship Manager
(For Citigold and Citigold Private Client)
Citi Logo - go back to the Account Dashboard
Personal Information – personal details content including
Update My Profile FATCA/CRS Self Certification
Security - security settings including
Security Device Citi Alerts
Payment & Transfers - payment-related settings e.g.,
Add Payee Manage Payee
Register for FPS
Cards & Accounts - settings on Debit Card, Credit Card and
ATM card, including
Card Activation Overseas Withdrawals
Manage Limits Set ATM Pin
Investment - all kinds of Investment Declarations e.g.,
Investment Risk Profile Knowledge & experience
Consent for Stock Services
eStatements & eAdvice including
Enroll for eStatements, View e-Statements & e-Advice and Order paper statements

Enhanced trading experience

Capture every market opportunity to build your wealth with Citi’s enhanced stocks and mutual funds trading features. Compare funds at your fingertips, manage your FundSelect Savings Plan at your convenience, and search for stocks across markets, easily from any device.

Learn more on stocks

Learn more on mutual funds

Refreshed payment features

Refreshed payment features

The new intuitive design makes digital banking easier, access all your payment features whether on your mobile or desktop. Make payments from any of your devices online with our upgraded payment dashboard.

Learn more

Enhanced “QR Authentication” Function

QR Authentication will be default authentication method in Citibank Online for user who have registered Enhanced Security Function in Citi Mobile ® App with their device. Simply scan the QR code with your registered device and proceed without inputting 6-digit SMS OTP.

Learn more

Other online banking features for your banking needs

Quick account updates

Instantly view your key account information and transactions in a few clicks and swipes.

Quick Cash

Get instant cash in just a few taps, anytime, anywhere.

First time here?

Activate Citibank Online, a secured way to protect your money, receive exclusive offers and enjoy a range of banking benefits.

Activate now

Frequently Asked Questions

Frequently Asked Questions


The screens and information displayed are for illustration purpose only. Please refer to the Citibank Online for actual screens.

To borrow or not to borrow? Borrow only if you can repay!