Now convert Citi Points to Clubpoints via The Club Platform, you can redeem the flagship smartphones,
trendy gadgets, home appliances plus incredible dining and entertaining experience.
Be the first to convert points and snap up the latest items!
Tips: Clubpoints are easy to use
Don’t forget to redeem your favorite products by using “Spend less with Clubpoints” and save even more!
From now till December 31, 2023, every 5 Clubpoints can offset HK$1
(Original rate is 10 Clubpoints to offset HK$1)
Just slide the bar to choose your Clubpoints at checkout.
Simple steps to convert Citi Points to Clubpoints!
“Convert to Clubpoints” > “Citi” to convert Citi Points to Clubpoints
“Convert to Clubpoints” > “Citi” to convert Citi Points to Clubpoints
Photo for reference only
Citi Points Conversion to Clubpoints FAQ
What is the Citi Points Conversion to Clubpoints?
How do I access to The Club Online Platform?
How does the Citi Points Conversion to Clubpoints work?
My mobile number registered with The Club is different from my mobile number registered with Citi. What should I do?
Are there any restrictions on the Citi Points Conversion to Clubpoints?
What is the redemption ratio for Citi Points Conversion to Clubpoints?
Are there charges for using Citi Points Conversion to Clubpoints?
When and how will the redemption show in my account?
Can the Citi Customer Service make the Citi Points Conversion to Clubpoints for me?
Not yet a member of the Club?
The Club is HKT’s loyalty program and digital ventures arm. You can join for free, even if
you’re not a HKT customer. As a member, you’ll enjoy exclusive deals and earn Clubpoints
on The Club’s shopping, travel, and insurance services, along with spending on designated
HKT affiliates and numerous merchant partners. You can then use your Clubpoints to
redeem awesome rewards or to offset your spending on various The Club services.
Login and register for The Club now!
https://www.theclub.com.hk/en/signup.html
Or download The Club App to apply now
Smart tip
Want to review your credit card transaction record after shopping?
Want to check if your refund has been deposited?
Now there’s no need to wait for your monthly credit card statement - simply check all these
by logging in to Citi Mobile® App anytime, anywhere!
Not a Citi Credit Cardholder?
Apply now and experience a world of rewards.
“Citi Points Conversion to Clubpoints” Terms and Conditions
- Citi Points Conversion to Clubpoints Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Designated Cards"), and Cardholders have to be The Club members.
- This Service is applicable to Cardholders’ Citi Points Conversion to Clubpoints (“Redemption”) via The Club’s official website www.theclub.com.hk or mobile application (“The Club Online Platform”).
- To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Designated Cards and their mobile numbers registered with The Club (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Clubpoints and complete the Redemption under the Service.
- Citibank and The Club are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of The Club’s Online Platform or system.
- Each Cardholder can only perform Redemption once per day. The minimum amount of Clubpoints that can be converted under each Redemption is 500 Clubpoints. The maximum aggregate amount of Clubpoints that can be converted by the same The Club account per day is 5,000 Clubpoints. 20 Clubpoints is one unit; Cardholders can only choose to redeem in multiples of 20 Clubpoints. The Redemption is subject to the Cardholder’s available Citi Points in the Designated Card account. Clubpoints will be credited to the member’s The Club account instantly upon successful Redemption.
- The amount of Citi Points redeemed will be deducted from the Cardholder’s Designated Card account.
- The Redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the Redemption rate displayed at The Club Online Platform at the time of Redemption.
- Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Club in order to enjoy the Service. Citibank and The Club shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
- Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
- Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
- Clubpoints are provided by The Club and governed by the terms and conditions of The Club. For details, please visit https://www.theclub.com.hk/en/terms-and-conditions.html.