Good news and rewards for every cardholder! Whether you hold a Citi Visa Credit Card, a
Citi Mastercard Credit Card or a UnionPay Card, you are eligible to join the Citi x WeChat
Pay HK Exclusive Stamp Offer Promotion and get rewards. Spend and earn stamps in
return for up to HK$240 coupons#! The offers are subject to limited quotas and available
on a first-come-first-served basis. Act and spend now to secure your rewards!
Citi exclusive stamp offer promotion –
Earn up to HK$240 coupons#
Citi Visa Credit Card: September 1, 2021 – December 31, 2021
Other Citi Credit Cards: October 1, 2021 – December 31, 2021
Each Cardholder will have the option to choose to either redeem 5 stamps for 1 x HK$20 e-cash voucher# or 10 stamps for 3 x HK$20 e-cash voucher# (Total worth HK$60) within any 1 month during the Promotion Period.
Cardholder will be rewarded HK$60 e-cash vouchers# upon one-off redemption of 10 stamps in a month, while cardholder will only be rewarded twice of HK$20 e-cash voucher# upon two redemptions of 5 stamps in a month.
Each Cardholder will be eligible for a maximum of HK$60 e-cash vouchers# per month and a maximum of HK$240 e-cash vouchers# during the Promotion Period.
Cardholder is required to redeem stamps for the e-cash vouchers# by the last calendar day of each month and any unredeemed stamps will be forfeited.
The WeChat Pay HK e-stamps are limited in quantity each day and are offered on a first-come-first-served basis. Each Cardholder can only earn one WeChat Pay HK e-stamp each day.
Additional Merchant Offers
Many more exciting offers from WeChat Pay HK awaits you! Visit the link below to learn more.
To borrow or not to borrow? Borrow only if you can repay!
- The e-cash vouchers awarded under this Promotion is only available to Principal and Supplementary Cardholders who have linked their Citi Credit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) ("Eligible Cards") to their WeChat Pay HK accounts (“Cardholders/User”).
- Offers are limited in quantity and on a first-come-first-served basis.
- For any enquiry in relation to the offer or the use of the e-cash voucher, please contact WeChat Pay HK for details.
“Citi x WeChat Pay HK – Citi top-up offer on Government Consumption Voucher Campaign” Terms and Conditions:
The promotion of “Citi x WeChat Pay HK – Citi top-up offer on Government Consumption Voucher Campaign” which consists of the below Offers (the “Promotion”):
Get up to HK$240 Citi Credit Card Exclusive e-cash vouchers spending reward (“Offer 1”)
September 1, 2021 to December 31, 2021 (based on transaction dates) (“Promotion Period 1”) (The start date for Visa Credit Card is September 1, 2021; start date for Mastercard Credit Card and UnionPay Card is October 1, 2021)
The e-cash vouchers awarded under this Promotion is only available to Principal and Supplementary Cardholders who have linked their Citi Credit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) ("Eligible Cards") to their WeChat Pay HK accounts (“Cardholder(s)/User(s)”). Citibank will determine the eligibility of Cardholders and authenticity of the transactions based on Citibank’s records.
Offer 1: Get up to HK$240 Citi Credit Card Exclusive e-cash vouchers spending reward
i. Cardholders can conduct an Eligible Transaction with a single spending of HK$50 or above with any Eligible Card via WeChat Pay HK to earn one WeChat Pay HK e-stamp (“e-stamp(s)”).
ii. “Eligible Transaction” refers to the designated posted local offline and online transaction made in Hong Kong Dollars (excluding money transfer, red packet, top up for any stored value facilities, cross-border payment) with an Eligible Card via WeChat Pay HK during Promotion Period 1 (based on transaction dates).
iii. The WeChat Pay HK e-stamps are limited in quantity each day and are offered on a first-come-first-served basis. Each Cardholder can only earn one WeChat Pay HK e-stamp each day.
iv. Cardholders can enjoy the spending rewards during Promotion Period 1 details as below:
Minimum Spending Requirement Per Eligible Transaction and No. of Eligible Transaction Required per month
Accumulative no. of e-stamp collected per month
Citi Credit Card Exclusive e-cash voucher (“e-cash voucher”) rewarded per month based on the no. of Accumulated e-stamps
Maximum Citi Credit Card Exclusive e-cash voucher rewarded to each Cardholder during Promotion Period 1
>=HK$50 x 5 Times
HK$20 e-cash voucher
(1pc x HK$20 e-cash voucher)
HK$240 e-cash voucher
(12pcs x HK$20 e-cash voucher)
>=HK$50 x 10 Times
HK$60 e-cash voucher
(3pcs x HK$20 e-cash voucher)
Each Cardholder will be rewarded e-cash voucher based on the spending rewards allocated per the above table. Each Cardholder will have the option to choose to either redeem 5 e-stamps for 1pc x HK$20 e-cash voucher or 10 e-stamps for 3pcs x HK$20 e-cash voucher within any 1 month during Promotion Period 1. Cardholder will be rewarded HK$60 e-cash vouchers upon one-off redemption of 10 e-stamps in a month, while Cardholder will only be rewarded 1pc x HK$20 e-cash voucher twice upon two redemptions of 5 e-stamps in a month. To maximize rewards, Cardholder should aim to meet the spending requirement to be rewarded with 10 e-stamps and choose to redeem the e-stamps upon accumulating 10 e-stamps within a month for HK$60 e-cash vouchers. In the case that a Cardholder chooses to redeem 5 e-stamps for HK$20 e-cash voucher prior to accumulating 10 e-stamps within a month, he/she will only be allowed to redeem the subsequent 5 e-stamps collected within the month for an extra HK$20 e-cash voucher, indicating the Cardholder will only earn maximum 2pcs x HK$20 e-cash voucher within that month. Each Cardholder will be eligible for a maximum of HK$60 e-cash vouchers per month and a maximum of HK$240 e-cash vouchers during Promotion Period 1.
v. E-stamps collected are calculated monthly and Cardholder is required to redeem e-stamps for the e-cash vouchers on or before the last calendar day of each month and any unredeemed e-stamps will be forfeited. The e-cash voucher redeemed will be added to Cardholder’s WeChat Pay HK account.
vi. Each e-cash voucher will be valid for 30 days upon issuance and can be used upon completion of a single spending of HK$50 or above at any designated merchant accepting WeChat Pay HK with any Eligible Card via WeChat Pay HK.
vii. Only one e-cash voucher can be used per transaction conducted with WeChat Pay HK. The e-cash voucher that has not been used after the expiry date will automatically become invalid and will not be reissued.
viii. The e-cash voucher offer will be subject to a monthly quota throughout the Promotion Period 1. Offer is limited in quantity and on a first-come-first-served basis, and while stocks last. The system record of WeChat Pay HK shall prevail under any circumstances.
Upon successful completion of requirement specified under Clause 3 (unless otherwise specified), Customers will be eligible for the relevant e-cash voucher under each offer. Cardholders may go to the “Coupon” under “Offers” to check the e-cash voucher details. Only 1 e-cash voucher rewarded under this Promotion will be deducted automatically per transaction in applicable circumstances. Citibank and WeChat Pay Hong Kong Limited (“WeChat Pay Hong Kong”) shall bear no liability if Cardholders cannot perform a successful redemption of relevant e-cash voucher and/or the relevant e-cash voucher is lost due to any circumstances.
During the Promotion Period, each Cardholder can only participate in the Promotion in accordance with the terms and conditions above. For the avoidance of doubt, “each Cardholder” refers to a natural person with legal capacity who uses the WeChat Pay HK service, but not merely a WeChat Pay HK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same Cardholder/User:
i. Logging in of multiple accounts on the same mobile phone or mobile device; or
ii. Logging in of the same WeChat Pay HK account with multiple mobile phones or mobile devices; or
iii. The same credit card number being connected to multiple WeChat Pay HK accounts.
In the case of any of the above, in order to verify the Cardholder’s identity and prevent the risk of theft or misuse of such WeChat Pay HK account, mobile phone number, mobile device or credit card number, WeChat Pay Hong Kong reserves the right to suspend or terminate the release of offers rewarded to the relevant account and to take legal action it deems fit.
The e-cash voucher is only applicable at the designated merchants in Hong Kong via WeChat Pay HK. The e-cash voucher cannot be exchanged for cash, nor can they be used to top up for any stored value facilities and are not applicable for any form of payment including tax payment, Person-to-Person (P2P) Payment transfer, local or international remittance, red packet, Telecom Payment and Utilities payment. The e-cash voucher(s) are issued by WeChat Pay Hong Kong and can only be used for transaction paid by WeChat Pay HK. The use of different types of e-cash voucher are subject to their respective terms and conditions to be determined by WeChat Pay Hong Kong from time to time.
Cardholders are not required to present the e-cash voucher when enjoying the offer. Under applicable circumstances, the e-cash voucher will be deducted automatically upon Cardholders making subsequent transactions using WeChat Pay HK and the e-cash voucher will be shown as used after successful payment.
If there is more than one e-cash voucher stored in “Coupons” under Cardholder’s WeChat Pay HK account, the e-cash voucher with highest value will be used first. In case the e-cash vouchers are of the same value, the e-cash voucher with earliest expiry date will be used first.
When WeChat Pay HK has more than one e-cash voucher promotions running concurrently, Cardholders will be entitled to all the e-cash voucher(s) as long as they can satisfy the relevant eligibility criteria for any or all promotions.
In case of any fraud/abuse or cancellation of transactions in respect of which a relevant offer was awarded, Citibank reserves the right to debit from the Cardholder’s Eligible Card account the equivalent amount of the e-cash voucher in question without prior notice.
If there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior during the use of any e-cash voucher, Citibank and WeChat Pay Hong Kong will forfeit such Cardholder’s relevant reward and the entitlement of e-cash voucher forthwith and without notice. Citibank and WeChat Pay Hong Kong reserve the right to cancel such transaction and to take legal action against the relevant Cardholder.
Cardholders’ Eligible Card accounts must be valid and with good credit record during the Promotion Period in order to be eligible to receive any e-cash voucher, otherwise Citibank reserves the right to forfeit any e-cash voucher to such Cardholder without prior notice. Unless otherwise specified, the e-cash voucher cannot be used in conjunction with other special promotions, discounts, or promotional offers, nor be transferred or exchanged for cash or other offers.
Cardholders must keep and submit the relevant original credit card and merchant’s transaction records and/or other documents in respect of the relevant transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
This Promotion is subject to offer or service availability, account status checking and final acceptance by Citibank and WeChat Pay Hong Kong at their absolute discretion. Photos, product specifications and prices are for reference only.
For goods return or refund, the amount on the relevant e-cash voucher will not be refunded and the relevant e-cash voucher will not be re-issued.
Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the services / auxiliary services supplied by Citibank and WeChat Pay Hong Kong and shall waive any claim against by Citibank and WeChat Pay Hong Kong in relation to such risks and liabilities when Cardholders make the relevant transactions.
Citibank and WeChat Pay Hong Kong will carry out this Promotion in accordance with applicable laws in the Hong Kong. In the event this Promotion is stopped by government agency’s orders or must be suspended due to server network attack or system failure or any circumstances beyond Citibank’s and WeChat Pay Hong Kong’s control, such event shall be regarded as a force majeure event, and Citibank and WeChat Pay Hong Kong shall not be liable for any damage, loss or dispute therein.
Citibank and WeChat Pay Hong Kong reserve the right to change, suspend or terminate the Promotion or any of its terms and conditions at its sole discretion without prior notice. Citibank and WeChat Pay Hong Kong shall not be liable for any such change, suspension or termination, and reserves the right of final decision of all the matters and disputes.
For any enquiries in relation to WeChat Pay HK and its services or offers, please call the WeChat Pay HK customer service hotline at 3929 1666 or CitiPhone Banking Hotline at 2860 0333 for promotion details.
In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the Chinese version shall prevail.