Citi PayAll
With Citi PayAll, you can settle daily expenses and earn credit card points/ rebate with just a few taps! Plus,
by setting up recurring payments, you don’t need to worry about late payments.
Citi PayAll Payment Categories
How to pay bill with Citi PayAll?
Pay to Designated Payee
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Pay to Designated Merchants
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For recurring payments, schedule your payment 4 days in advance and never miss a paymentAssume your payment due date is Jun 30,
you will have to set up the payment in Citi Mobile® App 4 days in advance:
Jun 27
Set up payment
Jun 28
Deduct payment amounts
from your credit card
Jun 30
Successful transfer
and payment
Looking for a more flexible way to settle your large expenses? You can apply for Citi PayLite / Citi Flexibill^ through Citi Mobile® App on bills from designated PayAll payment categories*, including Tax, Insurance, etc. Repayment plans can be up to 48 months and you can earn extra rewards!
Remarks
Citi PayAll is as easily as making bank transfer via your mobile!
Whenever the time, wherever you are, just a few clicks to start
using Citi PayAll on the Citi Mobile® App
User Case 1
John
• 28 years old • Engaged, no kids • Computer Analyst • Just bought a new property
| Item | Expense | Points Earned |
|---|---|---|
| Wedding Expenses | HK$80,000 | 120,000 |
| Renovation Fee | HK$50,000 | 75,000 |
| Management fee | HK$2,000 | 3,000 |
• The calculation is based on the assumption that all transactions are made with Citi PremierMiles Card, cardholders of Citi PremierMiles Card will be awarded 12 Points per HK$8 local transaction posted.
• Purpose of Payment options (for example: Rent, Tuition Fees, Management Fees and Monthly Car Park Fees) in Citi PayAll are for reference only, and will not affect the payment setup.
User Case 2
Beth
• 32 years old • Married, no kids • White Collar, work in Central • Own a car
| Item | Expense | Points Earned |
|---|---|---|
| Car Park Rental | HK$5,000 | 7,500 |
| Home Renovation Fee | HK$30,000 | 45,000 |
| Personal Trainer Fee | HK$5,000 | 7,500 |
• The calculation is based on the assumption that all transactions are made with Citi PremierMiles Card, cardholders of Citi PremierMiles Card will be awarded 12 Points per HK$8 local transaction posted.
• Purpose of Payment options (for example: Rent, Tuition Fees, Management Fees and Monthly Car Park Fees) in Citi PayAll are for reference only, and will not affect the payment setup.
User Case 3
Linda
• 40 years old • Hire a domestic helper • Professional • Rent a property • Married, 2 young kids
| Item | Expense | Points Earned |
|---|---|---|
| Home Rental | HK$25,000 | 37,500 |
| Domestic helper’s service fees | HK$5,000 | 7,500 |
| Tuition fee for kids | HK$20,000 | 30,000 |
• The calculation is based on the assumption that all transactions are made with Citi PremierMiles Card, cardholders of Citi PremierMiles Card will be awarded 12 Points per HK$8 local transaction posted.
• Purpose of Payment options (for example: Rent, Tuition Fees, Management Fees and Monthly Car Park Fees) in Citi PayAll are for reference only, and will not affect the payment setup.
Transfer directly to recipients’ bank account with simple setting
Perform a one-time set-up on the Citi Mobile® App to automatically schedule all your
key monthly payments. One-time payment is also available.
Pay to Designated Payee
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Pay to Designated Merchants
or choose from the list of saved merchant payees directly
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Smart tip
Want to review your credit card transaction record after shopping?
Want to check if your refund has been deposited?
Now there’s no need to wait for your monthly credit card statement - simply check all these
by logging in to Citi Mobile App anytime, anywhere!
Not a Citi Credit Cardholder?
Apply now and experience a world of rewards.
“Citi PayAll New User Offer (June 1 – 30, 2024)” Terms & Conditions
- The Promotion Period is valid from June 1, 2024 to June 30, 2024, both dates inclusive (“Promotion Period”), based on Payment Due Date. For future dated, monthly and weekly payments, Payment Due Date must be at least 4 Business days (Monday to Friday, except public holiday) (“Business Days”) after the date of payment setup. For instant Payment, the Payment Due Date is the same as Payment Setup Date. Capitalized terms and expressions used in these Terms and Conditions shall have the same respective meanings as defined in the Citi PayAll Service Terms and Conditions unless the context requires otherwise.
- This Promotion is applicable to Cardholders (“Eligible Cardholders”) of Citi Credit Card issued by Citibank (Hong Kong) Limited (“Citibank”) (excluding Citi Rewards UnionPay Card) (“Eligible Card(s)”) who have not made any Citi PayAll transaction during the period between December 1, 2021 and May 31, 2024.
- The Eligible Cardholder is required to make the first Citi PayAll payment (based on Payment Due Date) between June 1, 2024 to June 30, 2024, both dates inclusive, and is required to meet the relevant spending requirements in the same Promotion Period (as mentioned in Clause 8), between June 1, 2024 to June 30, 2024.
- Eligible Cardholders are required to make successful one-time registration once via following channel during the Payment Period: register via Citi Mobile App “Get More” page (“Registration”) (“Registered Cardholders”) in order to participate in this Promotion. Each Eligible Cardholder is required to register once only. Only the first 10,000 successfully Registered Cardholders are eligible for this Promotion. Registration with a supplementary card is not accepted.
- Citibank will not accept any liability in relation to any loss of rewards / payment delay incurred due to an incorrect information being provided by the Eligible Cardholder.
- If Registered Cardholders choose to pay Citi PayAll service fee (“Service Fee") for a new Citi PayAll payment setup, the fee will be reflected on “Review & Confirm” page upon payment setup, and it applies to all recurring payments thereafter under the same setup. Registered Cardholders can earn rewards on the relevant Eligible Card ("basic credit card rewards") subject to the relevant rewards program terms and conditions and extra rebate from this Promotion for the Citi PayAll transactions with Service Fee. If Registered Cardholders choose to enjoy zero Service Fee, no basic credit card rewards or spending rebate from this Promotion will be earned from the respective transaction.
- Eligible Citi PayAll transactions referred to in these Terms and Conditions include only payments in respect of which Registered Cardholders opt to pay Service Fee (“Eligible Citi PayAll transaction”).
- Registered Cardholders are entitled to HK$300 spending rebate upon making accumulated HK$10,000 or above Eligible Citi PayAll transactions successfully under all Citi PayAll purposes of payment within the promotion period during the Payment Period (based on Payment Due Date).
- Registered Cardholders can enjoy a maximum of HK$300 spending rebate throughout the Payment Period.
- Transactions made with Eligible Card(s) by the same Eligible Cardholder (including all principal and supplementary card(s) of Eligible Cards) will be combined.
- For future dated, monthly and weekly payments, Citi Credit Card will be charged and debited (with Service Fee, if any) at least 2 Business Days prior to the Payment Due Date. For instant Payment, Citi Credit Card will be charged on the same day instead, and the Payment Charged Date will be the date of the instant Payment. For the respective “Purpose of Payment” under “Pay to Designated Merchants”, transaction made after 3:30 pm on Monday to Friday, or anytime on Saturday, Sunday and Public Holiday will be handled on next business day. Cardholders are responsible to make sure their credit limit is sufficient for payment. Temporary credit line increase is not applicable for payments through Citi PayAll. Each purpose of payment may subject to a monthly cap, please refer to citibank.hk/payall for details.
- Any unposted, cancelled or reversed Citi PayAll transactions will not be eligible for any rewards or offers under this Promotion.
- If the payment is rejected by third parties other than Citibank, original payment (with handling Service Fee, if any) will be refunded to transacted credit card on the next Business Day after the Payment Due Date.
- Citi PayAll Service Terms and Conditions apply. In case of any breach of Citi PayAll Service Terms and Conditions or any abuse of Citi PayAll service, including the circumstances of sending money to Cardholder's own accounts or to recipients who have not provided Cardholders with goods or services, Cardholders will not be entitled to any rewards or offers under this Promotion. Cardholders undertake to provide information, receipt or other documentary proof at any time as Citibank may require to show that a Payment is not a breach of Citi PayAll Service Terms and Conditions nor an abuse of Citi PayAll service. All documents submitted to Citibank will not be returned.
- Cardholders who have registered during the Promotion Period and subsequently have their respective Eligible Card(s) replaced, renewed (inclusive of renewal from Visa Card to a Mastercard), report lost / stolen, all the eligible transactions made on the corresponding newly issued Eligible Card due to the aforementioned scenarios will be combined with the eligible transactions made with the original Eligible Card, with no additional registration required.
- Citibank will determine the eligibility of Eligible Cardholders to participate in this Promotion as well as the transactions based on Citibank’s record, and at the sole and absolute discretion of Citibank. If transactions are confirmed to be qualified for spending rebate after verification by Citibank at its sole and absolute discretion, the corresponding spending rebate (“Rebate”) will be automatically credited to the last Citi PayAll transacted Eligible Card account (or the corresponding newly issued Eligible Card as referred to Clause 15) and shown in the monthly statement on or before the dates specified below (based on payment due date).
The first Citi PayAll payment
(based on payment due date)Rebate will be credited on or before June 1-30, 2024 Oct 31, 2024 - Registered Cardholders’ Eligible Card accounts must be valid and with good credit record during the Payment Period and the fulfillment period in order to be eligible for any Rebate; otherwise, Citibank reserves the right to forfeit the Rebate without prior notice.
- In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the Rebate were awarded, Citibank reserves the right to debit the Rebate from the Registered Cardholder’s Eligible Card account without prior notice.
- Citibank reserves the right to amend these Terms and Conditions or withdraw or terminate this Promotion at its discretion without prior notice and Citibank accepts no liability for such amendment, withdrawal or termination. All matters and disputes are subject to the final decision of Citibank.
- In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail. If there is any discrepancy between the promotional materials and these Terms and Conditions, these Terms and Conditions shall apply and prevail.
- No person other than the Registered Cardholder and Citibank will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions.
- These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.