General Terms & Conditions:

1. Unless otherwise specified, the promotion period is from October 17, 2023 to November 21, 2023, both dates inclusive ("Promotion Period").
2. The promotion is only applicable to ifc mall (Hong Kong) App ("ifc mall App"). Cardholders must register as a member of CLUB ic at ifc mall App in order to be eligible to receive the offers.
3. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank (Hong Kong) Limited (“Citibank”) reserves the right to debit from the Cardholder’s credit card account the equivalent amount of the offers without prior notice.
4. Cardholders’ card accounts must be valid and with good credit record during the Promotion Period and the fulfillment period to be eligible to receive the offer, otherwise Citibank reserves the right to forfeit the offer without prior notice.
5. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
6. Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and International Finance Centre Management Co., Ltd. (the “Merchant”) at their absolute discretion. Photos, product specifications and prices are for reference only.
7. Citibank and the Merchant will determine the eligibility of Cardholders to enjoy the offers based on Citibank and the Merchant’s records.
8. Citibank shall not be responsible for any matters in relation to the related products or services provided by participating outlets/shops of the Merchant. The participating outlets/shops of the Merchant are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
9. Citibank and the Merchant reserve the right to amend the terms & conditions without prior notice.
10. All matters and disputes are subject to the final decision of Citibank and the Merchant.
11. In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.
12. Other terms and conditions apply, please inquire the details with the Merchant.

“Citi Points Conversion Reward” Terms and Conditions

13. Unless otherwise specified, this promotion only applies to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Plus® Credit Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (“Eligible Cards”) who are also CLUB ic members ("Cardholders").
14. During the Promotion Period, Cardholders who perform Citi Points Conversion to Citi-ifc mall e-Gift Vouchers with Eligible Cards at ifc mall App (“Redemption”) will be entitled to preferential rates (“Offer”), subject to the “Citi Points Conversion to Citi-ifc mall e-Gift Vouchers” Terms and Conditions and the terms and conditions hereof. Details are as follows:

    Citi-ifc mall e-Gift Voucher Value	Eligible Cards	Original Citi Points Required	Citi Points Required during Promotion Period
    Every HK$100	Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA	20,500 Citi Points	17,500 Citi Points
    	Citi Classic Card, Citi Gold Card, Citi Plus® Credit Card and Citi Rewards Card (except Citi Rewards UnionPay Card)	27,000 Citi Points	24,000 Citi Points
    	Citi HKTVmall Card	30,000 Citi Points	24,000 Citi Points

15. Offer is limited to the first 2,000 Cardholders who complete the Redemption during the Promotion Period on a first-come-first-serve basis, while quota lasts.
16. Cardholders are required to maintain sufficient available Citi Points of Citi-ifc mall e-Gift Vouchers equivalent amount in their Eligible Card accounts to perform the Redemption in order to enjoy the Offer under this promotion.
17. Citi-ifc mall e-Gift Vouchers will be credited to Cardholders’ CLUB ic accounts upon successful Redemption. The Merchant will solely determine the eligibility of Cardholders to receive the Offer based on its records at its sole and absolute discretion. Citibank shall not be responsible for any matters in relation to the fulfillment arrangement of the Offer. For any disputes, please contact the Merchant.
18. Citi-ifc mall e-Gift Vouchers is in the unit of HK$50 and will be valid upon crediting by the Merchant subject to its terms and conditions. Cardholders may go to their CLUB ic accounts at ifc mall App for details.
19. The promotion and all Redemptions are subject to “Citi Points Conversion to Citi-ifc mall e-Gift Vouchers” Terms and Conditions.
20. The promotion is also subject to CLUB ic Terms and Conditions. For details, please visit https://ifc.com.hk/clubic.
21. Citibank and the Merchant have the right to suspend, terminate or cancel the Offer at any time without any prior notice.

“Citi Points Conversion to Citi-ifc mall e-Gift Vouchers” Terms and Conditions

1. Citi Points Conversion to Citi-ifc mall e-Gift Vouchers Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
2. This Service is applicable to Cardholders’ Citi Points Conversion to Citi-ifc mall e-Gift Vouchers (“Redemption”) via ifc mall (Hong Kong) mobile application (“ifc mall App”).
3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with ifc mall (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Citi-ifc mall e-Gift Vouchers and complete the Redemption under the Service.
4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of ifc mall App or system.
5. The minimum value of Citi-ifc mall e-Gift Vouchers that can be converted under each Redemption is HK$100. The maximum aggregate value of Citi-ifc mall e-Gift Vouchers that can be converted by the same ifc mall membership account per day is HK$1,000. The Redemption must be in Citi-ifc mall e-Gift Vouchers valued at HK$100 or its intervals and is subject to the Cardholder’s available Citi Points in the Eligible Card account.
6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the ifc mall App at the time of redemption.
8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with ifc mall in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.