MoneyBack is the largest retail membership platform in Hong Kong. By presenting your MoneyBack card or App at selected MoneyBack partner retail outlets, you can earn Points and redeem them for cash coupons, selected products and merchant vouchers easily back home!
Go straight to MoneyBack website or App and convert your Citi Points to MoneyBack Points
Upon successful conversion, you may immediately use the MoneyBack Points to shop at over 600 outlets of MoneyBack Retail Partners, including PARKnSHOP, Watsons and FORTRESS, at the redeeming rate of 50 MoneyBack Points = HK$1
“Citi Points Conversion to MoneyBack Points Service” Terms and Conditions
Citi Points Conversion to MoneyBack Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi ULTIMA, Citi Prestige Card, Citi Plus® Credit Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
This Service is applicable to Cardholders’ Citi Points Conversion to MoneyBack Points (“Redemption”) via MoneyBack’s official website or mobile application (“Online Platform”).
To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with MoneyBack (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to MoneyBack Points and complete the Redemption under the Service.
Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of MoneyBack’s Online Platform or system.
Each Cardholder can only perform Redemption once per day. The minimum and maximum MoneyBack Points that can be converted under each Redemption are 5,000 and 50,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account).
The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with MoneyBack in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.