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Want to use your accumulated Citi Points the smart way? Convert your Citi Points to The
Point bonus points! Not only can you use The Point bonus points to convert into Point Dollar
and spend as cash at 25 participating SHKP malls1, but also redeem your favorite gifts!

 

 

 Simple steps to convert Citi Points to
The Point bonus points!
Login The Point App and enter “Points Conversion” at The Point homepage
1
Login The Point App and enter “Points Conversion” at The Point homepage
2
Input the last 4 digits of your Citi Credit Card2 to verify your identity3,4
3
Select the amount of The Point bonus points you wish to convert to
4
Get instant confirmation of successful conversion and you can redeem rewards with The Point bonus points

The above interface and numbers
are for reference only

Remarks:

  1. Participating malls include: apm, East Point City, Harbour North, Metroplaza, Metropolis Plaza, Mikiki, MOKO, New Jade, New Town Plaza, Landmark North, Park Central, Pop Walk, Tai Po Mega Mall, Tsuen Kam Centre, Tsuen Wan Plaza, V City, V Walk, World Trade Centre, YOHO MALL, Yuen Long Plaza, Uptown Plaza, K-Point, Chelsea Heights, Home Square and Chi Fu Landmark. Please login “The Point” App to check the latest information of participating malls.
  2. Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi Plus® Credit Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
  3. Your mobile number registered with The Point has to be the same mobile number registered with Citi in order to proceed.
  4. You have to register your The Point account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to The Point Bonus Points Service.
Login The Point App and
link with your Citi Credit Card for
Points Conversion now!

 Not yet a The Point member?
Register now!

 Smart tip

Want to review your credit card transaction record after shopping?
Want to check if your refund has been deposited?
Now there’s no need to wait for your monthly credit card statement - simply check all these
by logging in to Citi Mobile App anytime, anywhere!

Not a Citi Credit Cardholder?

Apply now and experience a world of rewards.

“Citi Points Conversion to The Point Bonus Points” Terms and Conditions

  1. Citi Points Conversion to The Point Bonus Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to The Point bonus points (“Redemption”) via The Point App (“Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with The Point (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to The Point bonus points and complete the Redemption under the Service.
  4. Citibank, The Point and/or Sun Hung Kai Real Estate Agency Limited (“SHK Real”) are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum The Point bonus points that can be converted under each Redemption are 25,000 and 250,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account), the Redemption must be in 1,000 points or its intervals.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required for Redemption are based on the redemption rate displayed at the Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Point in order to enjoy the Service. Citibank, The Point and/or SHK Real shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page .
  11. Unless otherwise specified, The Point Terms and Conditions apply. For details, please visit https://www.thepoint.com.hk/en/terms-and-conditions.html .
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